Welcome to the Event Feedback Configuration Guide! In this comprehensive guide, we'll walk you through the settings you need to fine-tune to manage your event's feedback effectively. From deciding when and how to present the Event Feedback survey to scheduling reminders, we've got you covered.
Step 1: Accessing Event Feedback Settings
To configure your event's feedback settings, start by navigating to your event builder. Find and click on the "Settings" feature within the event feedback module. This is your first step in setting up your event's feedback preferences.
Step 2: Scheduling Your Event Feedback Survey
Decide when to send the Event Feedback survey to your attendees. Scheduling is crucial to ensure that participants have adequate time to provide feedback and to align the survey with your event's timeline. You can select a specific time and date for sending out the survey to maximize its effectiveness.
Step 3: Adding a Reminder
Ensuring that your attendees receive timely reminders for their event feedback questionnaire is a critical aspect of managing your event feedback process. To create a new reminder, click on the "+ Add Reminder" button.
Step 4: Selecting Reminder Date and Time
Here, you have the flexibility to carefully choose the date and time for each reminder from the available options. The ability to specify these details ensures that your reminders are timed perfectly to encourage attendee engagement and maximize the responses to your feedback questionnaire.
Step 5: Confirm Reminder Addition
To complete the process of adding your reminder, click on the "Add" button. It's as straightforward as a single click to confirm.
Step 6: Editing or Deleting a Reminder
Editing or deleting a reminder is straightforward. Click the pencil icon next to the reminder you want to modify. For removal, simply click the bin icon located next to the reminder you wish to delete. It's as easy as that!
Step 7: Adding Multiple Reminders
Creating multiple reminders at different times serves to re-engage attendees, providing them with gentle nudges to complete the feedback questionnaire, particularly if they haven't already done so. These well-timed reminders can significantly boost the response rate and the quality of feedback you receive.
In-App Notifications When you have the mobile app enabled, and your attendees have downloaded it, they will automatically receive their initial Event Feedback reminder in the form of an in-app notification. This convenient feature ensures that your attendees are reminded promptly to provide their feedback.
As you've completed this guide, you're now well-equipped to effectively manage your event feedback questionnaire and notifications, ensuring that you collect valuable insights from your attendees. By using the various reminder options and in-app notifications, you'll maximize the participation in your feedback surveys, making your events even more successful. We hope this guide has been a valuable resource in enhancing your event management. If you have any more questions or need further assistance, feel free to reach out. Wishing you the best for your upcoming events!