Welcome to the guide on crafting impactful event feedback questions. Collecting valuable insights from your event attendees is essential for improvement and success. This guide will walk you through the process of creating thoughtful feedback questions that provide clear, concise, and meaningful responses.
Step 1: Access Your Event Feedback Module
Locate the Event Feedback Module on the left-hand column, which is symbolised by the feedback icon.
Step 2: Choose the Questions Tab
Navigate to the Questions Tab located within the Event Feedback Module by clicking on it.
Step 3: Add a Question
To include a feedback question in your event, simply click on the "Add question +" icon situated at the top right-hand corner.
Step 4: Formulate Your Question
Now, it's time to craft your feedback question. Carefully phrase your question to collect specific, meaningful feedback from your event attendees. Consider the information you want to gather and ensure your question is clear and concise. This step is crucial in designing effective questions that yield valuable insights from your participants.
Step 5: Include Supplementary Descriptions
Should your question require additional context to effectively convey your intent to attendees, you can utilise the "Add an Optional Description". This allows you to provide any extra details necessary to enhance the clarity and understanding of your question.
Step 6: Choose the Question Format
In this step, you'll need to select the format that best suits the type of response you want to capture for your feedback question. You can do this by clicking on the dropdown menu and choosing from a range of options, such as text, choice, star rating, mood, slider, or NPS. Select the format that aligns with your specific feedback needs and enhances the clarity of participant responses.
Step 7: Duplicating Feedback Questions
To duplicate a question, simply click on the duplicate icon located at the top right-hand side of the question display. This handy feature makes it easy to replicate a question and use it for different purposes or to create variations of existing feedback questions.
Step 8: Deleting Feedback Question
You can simply click on the bin icon situated at the top right-hand corner of the question display. This action will promptly delete the specific question that you're currently working on, allowing you to streamline the question creation process and maintain a well-organized set of feedback queries.
Step 9: Adding Additional Questions
After successfully creating your initial feedback question, you can easily add more questions. Just click on the "+" icon located at the top right to create a new question. This allows you to create a series of questions to comprehensively collect feedback from your participants.
Step 10: Your New Question Takes Shape
After clicking "Add New Question," a new question tab will appear, ready for you to input the question, choose the question type, and provide all the necessary details.
Step 11: Feedback Question Successfully Added
After providing the necessary details for your feedback question, including question format and options, you can proceed to the event feedback screen. Here, you'll have a comprehensive view of your current event feedback questions, allowing you to easily review the question content and the specific question type.
Congratulations! You've completed the guide on crafting effective event feedback questions. With your newfound knowledge, you can design questions that yield valuable insights from your event participants. Remember that the quality of your feedback depends on the quality of your questions. Use this skill to enhance your future events and create memorable experiences for your attendees.