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Enable Sending Emails from My Domain
Enable Sending Emails from My Domain
Updated over a week ago

This article will focus on how HelloCrowd lets you enable sending emails from your custom domain with its Sender Signature feature. Moving further, let us take a detailed look into how you can setup sender signature.

Step 1: Click your Username

Upon successful login, click your username displayed on the top-right corner of the screen. This reveals a number of options.


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Step 2: Click 'Settings'

From the options revealed, click Settings. This takes you to the settings screen.


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Step 3: Click 'Sender Signature'

Once on the Settings screen, click Sender Signature from the left navigation bar. This takes you to the Domain screen.

Step 4: Click '+ Add a domain'

To add a custom domain for sending emails, click the +Add a domain button. Doing so opens the Add a domain popup.

Step 5: Enter Domain

Use the Domain field to provide the domain URL.

Step 6: Click 'Verify domain'

Once the URL is entered, click the Verify domain button. This verifies the provided domain and displays the results of verification.

Step 7: Verify DKIM

Once the domain is added and the DNS Settings window is displayed, head to your DNS provider to add DKIM records. As you add the DKIM records, click the Verify button in front of DKIM.

Step 8: Verify Return Path

Similarly, add Return Path records in your DNS provider. Once added, click the Verify button in front of Return-Path.


Step 9: Select Fallback from Address

Once the domain is added, use the Fallback from Address field to provide the fallback email address to use in case the email address of the event owner is different from the domain added.

Step 10: Enable Custom Footer

In case you want to replace HelloCrowd footer with a custom footer in the emails you send from your custom domain, activate the Enable Custom Footer toggle button. This reveals the Email Footer Copy textbox and Email Footer Links fields.

Step 11: Enter Custom Footer Copy

Enter a description for your invitees about the reason for getting the emails and include any address details in the Email Footer Copy textbox.

Step 12: Enter Email Footer Links

For Email Footer Links, use the Link Copy field to provide a copy for the Footer link. Similarly, provide a URL for the email footer in the Link URL field.

Step 13: Add More Link(s) if Needed

You can add as many links as you need by clicking the + Add another link button.

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